Returns are allowed on items received in whole, good condition.

Stain Solver Returns: If you begin to use Stain Solver and experience problems with its performance, STOP working and call us. 99.9999 percent of the time performance problems are traced to mixing and application mistakes, not defective product. After talking with customers, we discover that people are not following the directions on the label or the instructions included with the shipment.

If you have purchased multiple bottles of Stain Solver, you must STOP using the product immediately if you have problems. It is unreasonable for you to ask for a refund if you consume all of the product. Call 1-513-407-8727.

Q. How long do I have to return Stain Solver?
A. All returns must be made within 30 days of purchase.

Q. Where should I ship my return?
A. Please use the following address:

Stain Solver Corporation
100 Swain Rd.
Meredith, NH 03253

Q. What information should I include with my return?
A. Please include your name, current address, invoice number and/or date purchased, and the name and address at the time of purchase, if different then the current address.

Q. Is there a Restocking Charge?
A. Yes, there is a 25%  Restocking Charge on any Stain Solver order returned.

Payment for returned goods cover the cost of the items only, and not the return shipping costs.