Returns are allowed on items received in whole, good condition.
Stain Solver Return Policy:
If you begin to use Stain Solver and experience problems with its performance, STOP working and call us.
513-407-8727, M-F 9:00am – 2:00pm EST
Performance problems are almost always traced to mixing and application mistakes, not defective product.
If you have purchased multiple bottles of Stain Solver, you must STOP using the product immediately if you have problems. It is unreasonable for you to ask for a refund if you consume all of the product. Call 513-407-8727, M-F 9:00am – 2:00pm EST.
Q. How long do I have to return Stain Solver? A. All returns must be made within 30 days of purchase.
Q. Where should I ship my return? A. Please use the following address:
Q. What information should I include with my return? A. Please include your name, current address, invoice number and/or date purchased, and the name and address at the time of purchase, if different then the current address.
Q. Is there a Restocking Charge? A. Yes, there is a 25% Restocking Charge on any Stain Solver order returned.
Payment for returned goods cover the cost of the items only. You must pay for the return shipping costs.
Pour Stain Solver powder into warm or hot tap water
Stir until completely dissolved – can take up to two minutes of constant stirring
IMPORTANT NOTE: Blood / grass stains tip – After mixing per above, add ice to cool solution before soaking stained fabrics
Stain Solver Powder
128 ounces (1 gallon)
1 cup (8 oz)
64 ounces (1/2 gallon)
1/2 cup (4 oz)
32 ounces (1 quart)
1/4 cup (2 oz or 4 tablespoons)
8 ounces (1 cup)
4 ounces (1/2 cup)
1 and 1/2 teaspoons
Watch this video to see how to mix Stain Solver. You can soak many things in a solution like this:
Product label references:
If you have a container of Stain Solver in front of you, it comes with a scoop.
Small SCOOP = 1 OZ. (1/8 Cup) for 2.2-pound, 4.5 and 9.2 pound sizes
Large SCOOP = 4 OZ. (1/2 Cup) 50-pound size
Stain Solver ingredients:
peroxihydrated carbonate of soda – Certified Organic
all-natural dense soda ash
For longest shelf life, store in a cool, dry location. You can put it in freezer bags and freeze it for indefinite storage. Mark the bags!
Test If Uncertain:
When using Stain Solver, ALWAYS test it on a small area of what’s being cleaned. Stain Solver will remove sun-damaged and oxidized deck and siding sealers. Stain Solver can remove sun-damaged and oxidized paint on exterior surfaces. Click here to read more on Cleaning Stained Wood with Stain Solver.
DO NOT USE ON:
natural wool or silk
redwood siding or decking
Stain Solver can remove some natural dyes made with fruits, vegetables and plants.
Rust & Hard Water:
Stain Solver does not remove rust and hard water stains.
Use oxalic acid to remove rust stains. Use white vinegar to remove hard water stains.
HARMFUL TO EYES. HARMFUL IN SWALLOWED. AVOID PROLONGED SKIN AND EYE CONTACT. DO NOT INGEST.
FOR EYE CONTACT: Flush open eye with water for 15 minutes, and call your physician immediately.
IF SWALLOWED: Drink a glass of water and seek immediate medical attention. Do not vomit.
SKIN IRRITATION: Rinse skin thoroughly with water.
KEEP OUT OF REACH OF CHILDREN.
Never store solution in a tightly sealed container as the product produces oxygen gas once mixed with water, and the sealed container may explode. NEVER mix the product with chlorine bleach or ANY other chemical.
Use Stain Solver as a regular laundry booster. Add 1/2 cup to a load using the soak cycle of the machine. Allow to soak for at least 30 minutes to remove hard stains and odors. Agitation during the soak cycle enhances the stain and odor-removing properties of Stain Solver.
FABRIC / CLOTHING STAINS:
Mix 4 OZ of Stain Solver with one gallon of water. Wipe away any excess stain. Mix solution in a bucket. Completely submerge garment in solution in the bucket. Let soak 1 – 6 hours. Repeat if necessary.
Use 4 OZ of Stain Solver per one load of laundry. Use soak cycle with warmest water water recommended by garment label. Scoop Stain Solver into washer. Add clothes. Run cycle. Repeat if necessary.
TILE – GROUT:
Mix 4 OZ of Stain Solver with one gallon of water. Mix and liberally apply solution to grout. Soak for 15 minutes. Scrub surface with brush and rinse thoroughly. Repeat if necessary.
Mix 4 OZ of Stain Solver with one gallon of water. Soak item in solution by either submerging, filling or applying to surface. Let soak up to 6 hours. Scrub and rinse item. Repeat if necessary.
Mix 1 OZ with 4 cups of water. Wipe up the extra stain. Mix and pour the solution onto the stain. Gently rub the solution into the stain. Keep wet up to 1 hour. Soak up extra moisture with a towel. Repeat if necessary. Vacuum spot when dry.
Note: Some wool and naturally dyed materials can be damaged. Test in an inconspicuous area first.
Mix 8 OZ of Stain Solver with one gallon of warm or hot water. Mix making sure all the powder is dissolved. Apply the solution to a dry surface. Keep the surfaces very wet and soaking for 15 minutes minimum. Longer dwell times up to several hours making sure the solution NEVER evaporates, may be necessary for difficult stains. Scrub the surface with a stiff brush and rinse thoroughly. Tough stains may require numerous repeated efforts.
Note: Stain Solver can darken some redwood decks. Test in an inconspicuous area first.