Who we are
Our website address is: StainSolver.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you fill out a contact form you are consenting to allow us to record and subsequently use the information provided in that form to contact you.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
StainSolver.com contact information
Meredith, NH 03253
How we protect your data
We use industry standard data protection procedures.
What data breach procedures we have in place
Should a data breach occur, we will make every effort to contact affected parties.
What third parties we receive data from
We occasionally recieve various pieces of data from third parties regarding anonymized usage of our site.
What automated decision making and/or profiling we do with user data
We do not make automated descions with our data, nor do we create profiles with that data.
We do not collect information on visitors to this site beyond what is ordinarily captured in a web server log. The log information consists of an IP address (which may be used to look up the domain name of the visitor, but no other information about the visitor), and the time of the visit to each page. This information is only used for reporting statistics to the webmaster about traffic to the site, so the performance and effectiveness of the site can be assessed.
Persons Who Purchase Products –
Information submitted by persons who make purchases on this catalog site is used only to fulfill the order. The information given is not shared with third parties except as needed to effect financial transactions, unless such disclosure is required by law or other special cases described below. Stain Solver may also generate non-identifying and aggregate profiles from information provided (such as the total number of sales, or sale dollar values, but not the names). As explained in more detail below, we may use this aggregated and non-identifying information for advertising purposes. Persons making purchases on the Stain Solver catalog site also have the opportunity to receive email announcements from us. Email addresses are used only for that purpose, and are not given to anyone else.
Customers With Accounts –
Customers who establish accounts on the Stain Solver site have the same expectation of privacy as described above for purchasers who do not establish an account. That information is not shared with third parties except as needed to effect financial transactions, unless such disclosure is required by law or other special cases described below. Please note that if you set up an account, your credit card information is not retained in that record. You will need to re-enter each time you make a purchase.
Customer Surveys –
We may in the future conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary. In the event we do such a survey, we will take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other Stain Solver customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.
Special Cases –
It is Stain Solver policy not to use or share the personal information about visitors of vendors in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, Stain Solver may disclose personal information about visitors or vendors, or information regarding their use of the service provided by Stain Solver, if we believe we have a very good reason to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Access Terms; to operate the Services properly; or to protect the Stain Solver partners and customers.
Advertising Cookies –
You’re able to access all of the pages at Stain Solver.com for free because this website is supported by product sales. From time to time, you may see an advertisement. Data that we’ve collected over the years via emails we get from site visitors has clearly demonstrated to us that Stain Solver.com actually helps visitors solve their problems and dilemmas. Ads, in general, are problem solvers. After all, that’s the only reason you’re on the Internet – you’re here to either solve a problem or you’re looking for pleasure. Those are the only reasons people get online.
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you – goods and services that can solve your problems.
If you don’t want to have this DART cookie on your computer, you can opt out . We feel you’ll be making a mistake doing that, as you’ll then see random ads that won’t be of much use to you.
Google Analytics –
The Stain Solver site uses Google Analytics, a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.
Children’s Privacy –
Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. We do not collect information on children and do not have Web pages designed for children. We encourage parents to take an active role in supervising children’s use of the Internet.
Stain Solver Commitment to Data Security –
The Stain Solver On-Line Catalog has security measures in place to protect the loss, misuse, and alteration of the information under our control. The Stain Solver catalog runs on a server that uses secure mode (SSL) during login and checkout. Thus, passwords and payment information are communicated in encrypted form. Credit card information is always stored in encrypted form. While we make every effort to ensure the integrity and security of our network and systems, we cannot absolutely guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.
Revisions to This Pledge –
Stain Solver reserves the right to revise, amend, or modify this policy, or our other policies at any time. However, we do not intend to lessen the control of your information or compromise your privacy.
Questions About Stain Solver Practices or This Pledge –
If you have any questions about this Privacy Pledge or the practices described herein, you may contact: