Returns are allowed on items received in whole, good condition.
Stain Solver Return Policy:
If you begin to use Stain Solver and experience problems with its performance, STOP working and call us.
513-407-8727, M-F 9:00am – 2:00pm EST
Performance problems are almost always traced to mixing and application mistakes, not defective product.
If you have purchased multiple bottles of Stain Solver, you must STOP using the product immediately if you have problems. It is unreasonable for you to ask for a refund if you consume all of the product. Call 513-407-8727, M-F 9:00am – 2:00pm EST.
Q. How long do I have to return Stain Solver?
A. All returns must be made within 30 days of purchase.
Q. Where should I ship my return?
A. Please use the following address:
Stain Solver Corporation
100 Swain Rd.
Meredith, NH 03253
Q. What information should I include with my return?
A. Please include your name, current address, invoice number and/or date purchased, and the name and address at the time of purchase, if different then the current address.
Q. Is there a Restocking Charge?
A. Yes, there is a 25% Restocking Charge on any Stain Solver order returned.
Payment for returned goods cover the cost of the items only. You must pay for the return shipping costs.