FAQs

Get answers to some of our most commonly asked Stain Solver questions.

Stain Solver Questions

How does Stain Solver Work?

Stain Solver works by initiating a safe and natural chemical reaction when the powder is mixed with water. When this reaction occurs millions of oxygen bubbles are released. These bubbles are what lifts the stains from the soiled object. 

How Do I Mix And Use Stain Solver?

One of the best parts about Stain Solver is just how easy it is to use! Simply mix the powder with warm or hot water, stir until completely dissolved, and then apply to or soak the stained item. 

Here is a convenient table that shows you how much Stain Solver powder you will need to mix with water:

Hot Water Stain Solver Powder
1 Cup 1 Tablespoon
1 Quart 1/4 Cup
1/2 Gallon 1/2 Cup
1 Gallon 1 Cup

Is Stain Solver Safe?

Yes! The active ingredient in Stain Solver is chemically the same as Hydrogen Peroxide, which is a very safe household chemical. While there are some things that you should not do with Stain Solver (like eat it or get it in your eyes) it is much safer than most household cleaning products. You can use it around pets, vegetation, and small children with no issues.

If you want to read some technical information about the active ingredient in Stain Solver, sodium percarbonate, here is some more information from outside sources:

The Wikipedia Page on Sodium Percarbonate

The National Library of Medicine Database Entry on Sodium Percarbonate

The Hazardous Substances Data Bank Entry On Sodium Percarbonate

How Much Stain Solver Do I Need?

This is our most asked question! We’ve tried out many different ratios, and have found that for most jobs a ratio of 1 Tablespoon of Stain Solver to 1 Cup of water is the most appropriate. Here is a handy chart that will help you scale this ratio to whatever is most appropriate for your job.

Hot Water Stain Solver Powder
1 Cup 1 Tablespoon
1 Quart 1/4 Cup
1/2 Gallon 1/2 Cup
1 Gallon 1 Cup

How Long Does Stain Solver Last?

Unmixed Stain Solver Powder has a practically unlimited shelf life, as long as it's kept in a cool, dry place. Once the powder is combined with water it loses efficacy after about 6 hours. 

Customer Service Questions

I'm Not Satisfied, Who Can I Talk To?

We’re so sorry to hear that! Send us an email at customerservice@stainsolver.com and we will do everything we can to make it right.

What Is The Stain Solver Return Policy

We don’t accept returns, but if for whatever reason you’re not thrilled with your Stain Solver send us an email at customerservice@stainsolver.com and we’ll do everything we can to make it right. 

What is the Stain Solver Shipping Policy

We charge a flat shipping rate in order to keep costs down for you. You'll always know what you're going to pay for your order, with no surprises at checkout. Here is what we charge for each size: 

Small – $5

Medium – $7

Large – $9

Jumbo – $19

Company Questions

Is Stain Solver a Family Business?

Yes! Stain Solver is owned and managed by the Negen family. You can learn more about us in our about page.

Where Is Stain Solver Located?

Stain Solver in manufactured in Illinois using materials that are all sourced from the United States, and shipped from Knoxville, TN. The management team works from West Michigan and Bozeman, Montant.

Who Started Stain Solver?

Stain Solver was started by Tim and Kathy Carter who sold it to the Negens so that they could retire and spend more time with their grandchildren.