Frequently Asked Questions

How Does Stain Solver Work?

Stain Solver works by initiating a safe and natural chemical reaction when the powder is mixed with water. When this reaction occurs millions of oxygen bubbles are released. These bubbles are what lifts the stains from the soiled object. 

Is Stain Solver Safe?

Yes! The active ingredient in Stain Solver is chemically the same as Hydrogen Peroxide, which is a very safe household chemical. While there are some things that you should not do with Stain Solver (like eat it or get it in your eyes) it is much safer than most household cleaning products. You can use it around pets, vegetation, and small children with no issues.

If you want to read some technical information about the active ingredient in Stain Solver, sodium percarbonate, here is some more information from outside sources:

The Wikipedia Page on Sodium Percarbonate

The National Library of Medicine Database Entry on Sodium Percarbonate

The Hazardous Substances Data Bank Entry On Sodium Percarbonate

How Much Stain Solver Do I Need?

This is our most asked question! We’ve tried out many different ratios, and have found that for most jobs a ratio of 1 Tablespoon of Stain Solver to 1 Cup of water is the most appropriate. Here is a handy chart that will help you scale this ratio to whatever is most appropriate for your job.

Hot Water Stain Solver Powder
1 Cup 1 Tablespoon
1 Quart 1/4 Cup
1/2 Gallon 1/2 Cup
1 Gallon 1 Cup

How Long Does Stain Solver Last?

Unmixed Stain Solver Powder has a practically unlimited shelf life, as long as it's kept in a cool, dry place. Once the powder is combined with water it loses efficacy after about 6 hours. 

Customer Service Questions

Who Can I Talk To?

Send us an email at and let us know what's up! We'll usually get back to you the same business day.

What Is your Return Policy?

We have an unconditional satisfaction guarantee! If you're not thrilled with your purchase, send us an email at and we'll refund you. Read more about our Satisfaction Guarantee.

What Is Your Shipping Policy?

We charge a flat shipping rate in order to keep costs down for you. You'll always know what you're going to pay for your order, with no surprises at checkout.
The shipping rate is $8 for sizes Small through Large, and $19 for the Jumbo.

Who Runs Stain Solver? 

Stain Solver is truly a family affair! We’re the Negen family, and we’re the owners and operators of Stain Solver.

We're proud small business owners and appreciate your support! Read more about us by clicking on the button below.

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